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Job Description
Experience in customer service or related role
Good communication and problem-solving skills
Excellent problem-solving and conflict-resolution abilities.
Apply: [email protected]
Customer service CVs should clearly show communication strength and support experience. Reach out to us on WhatsApp for CV support +2348145289661
NOTE: IT IS A REMOTE JOB
Job Requirements
- Category :
- Customer Service Representative
- Job type :
- Full time
- Responsibilities:
- IT IS A RBuild positive customer relationships to encourage loyalty and retention.
Prepare reports on customer interactions and recurring issues.
Support customer onboarding and account setup processes.
Monitor customer accounts and proactively address potential issues
Handle customer inquiries via phone, email, and chat
Escalate and resolve customer issues
Record and follow up on cases until resolution - Skills Required :
- Excellent verbal and written communication., Customer relationship management., Complaint handling and conflict resolution., Empathy and emotional intelligence., Technical Skills, Problem-Solving Skills, Interpersonal Skills, Organizational Skills, Customer-focused mindset., Communication Skills, Active listening and questioning techniques., Attention to detail.
- Qualifications :
- Degree
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